Business Policy: Trusted Listings & Local Service Discovery
Core Principles:
1. Trust & 100%Verification
All service providers must undergo a basic verification process (identity, license, or business registration) before being listed.
Premium listings are subject to additional screening to ensure the highest standards of quality and reliability.
2. Transparency & Honesty
Listings must include accurate information, such as service details, pricing, contact info, and user reviews.
Misleading content, fake reviews, or false claims may result in suspension or permanent removal from the platform.
3. Quality Assurance
We encourage customer feedback and ratings to promote accountability.
Repeated low ratings or unresolved complaints may lead to demotion in listing rank or removal.
4. Fair Exposure
Businesses are listed based on relevance, user reviews, activity, and service quality, not just paid promotion.
Paid promotions are clearly marked to maintain transparency.
5. User Safety & Privacy
User data is protected according to strict privacy guidelines.
Direct contact between users and providers is encouraged only through verified channels.
🛡️ Sukhimart Business Policy
Where Services Meet Satisfaction
At Sukhimart, we are committed to maintaining a trusted, transparent, and community-focused business listing platform for users across West Bengal. Our policy outlines how we operate, what we allow, and what we expect from our service providers and users.
🔍 1. Verified Listings Only (Mandatory)
We accept only 100% verified listings to maintain authenticity and user trust.
All business or service listings must be backed by valid documents (trade license, ID proof, etc.).
Listings without verification will not be approved or published.
Any misleading or false data leads to permanent blacklisting.
✅ Required: Business verification documents
❌ Not Allowed: Fake addresses, false identity, or ghost listings
👥 2. Community-Approved Service Providers
Every provider is rated by real users and monitored continuously.
Reviews and ratings are monitored for authenticity.
Any provider with repeated negative feedback will be reviewed, suspended, or removed.
Local users can report suspicious or low-quality service.
✅ Encouraged: Prompt customer service, follow-ups, resolution
❌ Not Allowed: Ignoring customer concerns, unethical behavior
🛠️ 3. Category-Specific Policies
🦷 Dental Services
Clinics must list only medically certified doctors or dental professionals.
Images of actual clinic setups and licenses are mandatory.
✅ Equipment should be clean, safe, and up to date.
🏠 Real Estate Listings
All property listings must be legal, clearly marked for sale/rent, and include location details.
Broker/Agent profiles must include RERA or local verification ID (if applicable).
✅ No vague descriptions or fake pricing.
🍽️ Restaurant Services
Must be licensed by FSSAI or local food authorities.
Clearly mention dine-in, takeaway, or franchise info.
✅ Real photos, menu samples, and hygiene rating are highly encouraged.
🚗 Car Rental Services
Vehicles must be fully insured and road-legal.
Rental pricing should be transparent – no hidden charges.
✅ Driver license verification (if provided) is mandatory.
🎓 Education Services
Listings must be from real schools, coaching centers, or verified individuals.
False education claims or diploma mills will be permanently banned.
✅ Certificates and teaching credentials are welcome.
🏥 Doctor & Medical Listings
Doctors must be licensed and registered with local medical boards.
Clinic details should be complete (timing, fees, specialization, etc.).
✅ Teleconsultation listings are allowed if mentioned clearly.
🏗️ House Development & Interior Design
Only verified architects, civil contractors, or design agencies can list.
Showcases of past projects or portfolios are encouraged.
✅ Any construction service must declare material quality and estimated timeline.
💍 Matrimonial Services
Only verified profiles will be accepted.
Background checks will be optional but encouraged for premium users.
✅ Serious intent is required. Fake/misleading profiles are strictly prohibited.🛡️ INSURANCE SERVICE PROMOTION
Stay Protected, Always
We connect people with life, health, and vehicle insurance providers, offering guidance for policy selection, registration, renewal, and claims processing.💼 CONSULTATION SERVICES PROMOTION
Right Advice Leads to the Right Decisions
We promote healthcare, legal, business, and career consultation services, helping clients connect with verified and trusted professionals through online and offline outreach.
⚖️ 4. Privacy & Data Use Policy
We never sell your personal data.
All contact forms, inquiries, and appointments are kept confidential and used only for the intended service connection.
You may request data deletion at any time.
✅ Required: Consent before using data for marketing
❌ Not Allowed: Sharing customer info with third parties without permission
📌 5. Listing Approval Timeline
Most listings are reviewed and published within 24–48 hours.
Priority listing upgrades are available for premium members.
✅ Required: Complete form submission + valid documents
❌ Not Accepted: Incomplete or vague listings
✅ 6. What You Can Expect from Sukhimart
A clean, user-friendly platform with genuine services
Fast support response (email, WhatsApp, or contact form)
Regular updates and new feature rollouts
City-based & category-based filtering for fast access
📝 Final Note:
We aim to empower users and businesses by providing a safe, secure, and efficient environment for service discovery and professional growth. Sukhimart is more than a listing – it’s a trust platform.
If anyone does not follow our policy of doing any fraudulent activity with (sukhimart) or concealing information, legal action may be taken against them. Our policy must be strictly followed. We are not involved in any fraudulent activity. If anyone is involved, legal action may be taken against them on our behalf.
If you have questions, feedback, or need help verifying your listing, contact us at:
📧 support@sukhimart.com
📞 +91-6297743591